Wednesday, February 25, 2009

Mega-Irony: Microsoft Digs Up Apple's 25 Year Old Mistakes

"Those who cannot remember the past, are condemned to repeat it."

The X360 is a cancer.  No, not because it has had a negative effect on PC gaming and I'm a PC fanboy, although all of that is true.  It's because it's a product and a business that leeches revenue, mindshare, and resources away from Microsoft's core businesses.  The XBox was supposed to be Microsoft's key into the living room -- a way for them to capitalize on the "digital convergence" that would occur there.  But it ends up that XBox business unit is really just a fortress in the living room that even the greater Microsoft will never be able to add further value to, and digital convergence may never actually occur... So it's a big ole rotten egg that has stolen from Windows its only remaining "killer app": GAMING.

In the end, the X-Box is going to kill Windows (or drive it to go open source?!) for that very reason.

Bill let this wolf into his flock against his better judgement, if Dean Takahashi's book "Opening the X-Box" is to believed.  According to it, the team who developed the product pulled a bait-and-switch on him when they got him excited about a lower-end version of a PC that could play games, but slowly morphed it into an appliance that wasn't Windows-compatible at all.  At that point, it seemed like a complicated situation that he decided to defer to his lieutenants. 

But I know Bill is kicking himself now, because he wrote the book on how to build an industry around the PC.  In fact, he spelled it out in detail to his friends over at Apple all the way back in June 1985.  John Sculley was at that point firmly at the helm of the company, and Bill, as the biggest developer of software for Apple at that time, wrote him a memo outlining what he thought should be Apple's go-forward plan: licensing the Mac's technology.
Apple's stated position in personal computers is innovative technology leader. This position implies that Apple must create a standard on new, advanced technology.

Apple must make Macintosh a standard. But no personal computer company, not even IBM, can create a standard without independent support. Even though Apple realized this, they have not been able to gain the independent support required to be perceived as a standard.

The significant investment (especially independent support) in a "standard personal computer" results in an incredible momentum for its architecture. Specifically, the IBM PC architecture continues to receive huge investment and gains additional momentum. (Though clearly the independent investment in the Apple II, and the resulting momentum, is another great example.) The investment in the IBM architecture includes development of differentiated compatibles, software and peripherals; user and sales channel education; and most importantly, attitudes and perceptions that are not easily changed.

Any deficiencies in the IBM architecture are quickly eliminated by independent support. Hardware deficiencies are remedied in two ways: expansion cards made possible because of access to the bus (e.g. the high resolution Hercules graphics card for monochrome monitors), [and the] manufacture of differentiated compatibles (e.g. the Compaq portable, or the faster DeskPro).

The closed architecture prevents similar independent investment in the Macintosh. The IBM architecture, when compared to the Macintosh, probably has more than 100 times the engineering resources applied to it when investment of compatible manufacturers is included. The ratio becomes even greater when the manufacturers of expansion cards are included.

The companies that license Mac technology would add credibility to the Macintosh architecture.  These companies would broaden the available product offerings through their "Mac-compatible" product lines. 

They would each innovate and add features to the basic system (various memory configurations, video display and keyboard alternatives, etc.) Apple would leverage the key partners' abilities to produce a wide variety of peripherals, much faster than Apple could develop the peripherals themselves. 

Customers would see competition and would have real price/performance choices. Apple will benefit from the distribution channels of these companies.

The perception of a significantly increased potential installed base will bring the independent hardware, software, and marketing support that the Macintosh needs.

Apple will gain significant, additional marketing support. Everytime a Mac compatible manufacturer advertises, it is an advertisement for the Apple architecture.
Can you fathom this?  It's the business plan for what the XBox should have been!  Licensing, a rich ecosystem of hardware, partners, partners, and more partners!  All the rationale for not building a closed platform is right there.  He wrote this to a company (Apple) that thought that having a lock on the most advanced and best designed product was all one needed to succeed. But we know better, judging from Apple's history into the late 90's as a story of innovation and invention with botched execution over and over again.  And Bill knew better, too.

Ideas, products are nothing without the right execution. Microsoft should never have strayed from their Windows-centric business model.

Doh!

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9 Comments:

At 2/26/09 12:49 PM , Anonymous DemoEvolved said...

This article makes no sense and should be rewritten.

What are your points?

MS goals with the 360 are to establish dominance in the livingroom. I think their execution has been inline with this goal. I think it has been pretty effective. As far as convergence - MS has completed plenty of initiatives to grant 360 users access to media from their PC, streaming media and so on.

Their PC goal is to continue dominance on the PC platform. I think they are pretty entrenched here. Sure Apple is doing some good things, but its just competition, not disruption to the status quo.

As far as the goal of an open development platform in the living room, wether this is an intrinsic good or not, I don't think that is a MS goal. And I also think that users appreciate the protection and consistency of a closed platform in the living room: Kids, grandparents and wives, and all.

 
At 2/26/09 1:03 PM , Blogger Ed Borden said...

This was more of a post about a neat irony that Bill wrote such a relevant memo to Apple 25 years ago. Any "point" about the XBox I've already written about before.

Yes, I think MS has done a good job of getting XBox into the living room and having a presence there. But what's the point? Is Microsoft really benefiting from having this monstrous business entity that drains resources (still not out of the red, not by a long shot) and doesn't contribute to their greater business (software development)? It's like Sony deciding that they want to get into the client operating system business, just because there's so much money in it.

They will not be entrenched for long on the PC side. Between Linux, Apple, and devices like the PS3, set-top boxes, MID's, growing importance of browsers/cloud computing, etc, Microsoft has a fight on their hands. Why does anyone NEED to have Windows anymore? What can I ONLY run on Windows?

 
At 2/26/09 5:48 PM , Anonymous Johnny P said...

Excellent points and I could not have said it better.

As far as entrenched in the living room, folks lets be real! The only one who can maybe claim that is Nintendo with the Wii. Seriously, the 360, or PS3, have no where near the same footprint, so get real and accept that MS has no dominance in the living room. If anything they are loosing it as quickly as any of it came.

 
At 2/26/09 5:56 PM , Anonymous InBlack said...

There is only one problem with this theory, Microsoft is bringing in more money on Xbox games than it ever would have with any PC related scheme. Plus, a lot of this crapola gets ported over to the PC where another 20% or so can be made.

 
At 2/26/09 5:57 PM , Anonymous RP said...

Heh, Steam makes the entire console business model seem silly. Valve eliminated two middlemen: hardware and B&M.

Steam has about 20 million users. So does the PS3. I'm willing to bet that the PS3 brings in more revenue than Steam, but Valve didn't (and won't) have to spend billions of dollars to reach those 20 million customers. When Sony and MS have to pony up a shitload of money to make their next consoles, Valve will still be cruising along with essentially the same platform. Even if you can't stand Steam, you have to give Valve some credit for pulling that off. Valve's evil plan is to have Steam on every laptop and PC possible, so their long-term growth potential is excellent.

Microsoft missed the boat because Steam essentially accomplishes the same thing as the Xbox (money from every game sold) but for a fraction of the cost. Their consolation prize is that Steam keeps people tied to Windows, which is quickly becoming irrelevant for everything except gaming.

One thing I've noticed about PC gaming: ROI can be orders of magnitude higher than anything currently possible on the consoles. Steam and WoW prove that. Hell, even Sins of a Solar Empire has a better return-on-investment than most AAA games.

 
At 3/1/09 12:10 PM , Anonymous Glack said...

Consumers who are interested in buying relatively expensive accessories (that is, expansion cards - I'm not talking about cellphone skins) are hobbyists. 95% of consumers are not hobbyists. An open Xbox would lead to a more powerful Xbox, for the hobbyists, but consumers don't care. Game developers hate expansion devices, having to manage drivers and multiple platforms built into the same platform - closed-ness is a major benefit of consoles, for both developers and consumers.

The points about Microsoft sabotaging its own business are silly; Xbox isn't the only console and it's better from the Microsoft perspective to be there and make money than not be there and lose money.

 
At 3/1/09 12:30 PM , Blogger Ed Borden said...

@Glack - While Gates did talk about expansion cards in his memo, I'm not necessarily insinuating the XBox should have expansion cards (although I wouldn't count it out). I'm saying that the overall business model is flawed -- that is, a closed platform that only Microsoft can add value to. This is a new way of doing business specific to Robbie Bach's group that doesn't fit with what Microsoft is good at.

As far as consumers are concerned, much of consumers probably don't care about performance over, say, game experience. However, they probably DO care about not having to deal with RROD, and they DO care about having options such as Blu-Ray, Bluetooth, capacity, whatever.

And as far as your last point, Microsoft has been spending money in the console business for 8+ years now, and they've yet to make a dime at it. There was a better way to do it.

 
At 3/16/09 3:21 PM , Anonymous Anonymous said...

Xbox with expansion cards? hmm... sound a lot like.. like.. OH LIKE A PC!!! @Glack I disagree with you. Xbox is sabotaging not only its own business but the entire PC gaming business. Let's face it today's gaming PCs are almost entirely based and dependent on Microsoft (the OS, direct x, et al), that is why they should be the ones getting behind PCs for gaming and not trying to compete with consoles down on their level. Wake up!

 
At 1/21/10 1:02 AM , Anonymous Mike Tommlin said...

I could not agree more. The sad reality is that XBOX 360 consoles are really having issues with the hardware inside them. I have personally experienced a comically large list of problems: (3) 3 red lights 0020, (2) with disc read error e74, (2) DOA with error e64, several with random audio and video-related issues and one that actually exploded with a faulty PSU. and yet am still (well not entirely) commited due to the investment in time and money. I did find this guide: xbox 360 error code fix

 

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BY ED BORDEN
At the crossroads of tech and gaming.

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